Purchase Policy

Can I return items if I change my mind?

No. All sales with Get The Dog Design (GTD) are final. We do not accept returns or issue refunds for any reason, including but not limited to:

• Change of mind
• Buyer’s remorse
• Non-delivery due to unpaid shipping or customs fees
• Refused, abandoned, or undeliverable shipments
• Disputes with third-party shipping agents or freight forwarders

Once an order is placed and payment is completed, the transaction is considered final and binding.

How do I initiate a product exchange?

Exchanges are not available. All curated items are one-of-a-kind or limited in nature and are sold as-is. Due to the custom and time-sensitive nature of our sourcing process, no substitutions or exchanges can be made after purchase.

Are there any products that cannot be returned?

Yes — all products are non-returnable and non-refundable. This includes but is not limited to:

• Curated, limited-edition, or sourced items
• Items returned due to non-payment of customs, taxes, or shipping fees
• Items shipped to incorrect addresses provided by the customer
• Shipments refused by the recipient or third-party handler
• Any item returned to GTD, regardless of condition or reason

Any item returned to GTD will be considered forfeited property. No re-shipping, refund, or credit will be issued under any circumstance.

What payment methods does GTD accept?

We accept all major credit cards, PayPal, and other secure online payment options. Full payment is required before items are processed or shipped. Please be aware that:

• Customers are solely responsible for any additional shipping, customs, or import fees
• Failure to pay such fees may result in delayed or failed delivery
• GTD is not responsible for shipping delays or issues caused by third parties

By completing your purchase, you confirm that you have read, understood, and agreed to these terms.